樂天免運! Takahiro 職人手沖壺 - 咖啡討論
By Hedy
at 2013-06-21T13:05
at 2013-06-21T13:05
Table of Contents
要說別人服務不好前請先看看此次活動的出貨日期規定
http://event.rakuten.co.jp/borderless/event/freeshipping/?scid=rgm_1282
http://ppt.cc/evrI
【商品発送期限】
2013年6月30日中
2013/07/01(日本標準時)より前に、
店舗が発送する商品がキャンペーン対象となります。
這次活動規定店家在7/1前將商品寄出即可,
為什麼不去詳細了解活動規定就去騷擾店家與客服呢?
我常在日本樂天購物,除了運送時間較長外,
個人對日本店家的服務很滿意(老顧客有時還有小禮物),
只要問題合理店家們都會迅速用英文回覆,還沒被無視過。
在參加活動前詳讀活動辦法應是基本禮儀,不應草草帶過。
※ 引述《turtleknight (turtle)》之銘言:
: 今天終於收到賣家的email通知出貨了
: 只能說這次在樂天買的經驗只有用糟糕透頂來形容
: 之前已經看過板友的經驗會等很久,但沒想到會 這 麼 久
: 賣家態度很差勁,email一律看過不回,不管寄幾封都一樣,
: 我只能幫他想個理由,可能是沒辦法寫英文吧
: 到後來我都是用樂天的英文客服信箱逼他回信
: 到樂天客服填單 -> 樂天客服聯絡賣家 -> 他就會回我信
: 但是樂天客服規定要賣家不回信五個工作天才能夠逼他回信
: 再加上週六週日日本不上班,每次往返就是14天-20天
: 我大概就客客氣氣的請他快點,然後務必回我信
: 直到昨天受不了了,因為賣家又不回我信
: 就到樂天客服上填了滿滿的,大概有兩頁A4的抱怨,
: 裡面就是竭盡所能形容樂天系統多爛(真的比台灣拍賣還爛,更別說淘寶和ebay)
: 賣家不回信的態度有多糟糕,幾乎就要說他是國際詐騙了
: 結果,會吵的小孩有糖吃
: 今天早上就收到出貨通知
: 也許是巧合吧?
: 給各位版友參考,可以試著透過樂天客服:http://tinyurl.com/kjybgch 試著聯繫賣家
: ※ 引述《turtleknight (turtle)》之銘言:
: : 今天樂天在做國際免運(5000羊以下的樣子)
: : 就找了一直很想要的Takahiro
: : 0.5L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/982998/
: : 0.9L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/983002/
: : 1.5L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/983004/
: : 大概都1800左右,下了單但他說還會寄運費確認
: : 不知道對不對呢...?應該不是仿的吧?
: : 第一次買樂天有點緊張...
: : 有興趣的可以看看,價錢應該是便宜蠻多(又免運)
: ※ 引述《turtleknight (turtle)》之銘言:
: : 今天樂天在做國際免運(5000羊以下的樣子)
: : 就找了一直很想要的Takahiro
: : 0.5L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/982998/
: : 0.9L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/983002/
: : 1.5L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/983004/
: : 大概都1800左右,下了單但他說還會寄運費確認
: : 不知道對不對呢...?應該不是仿的吧?
: : 第一次買樂天有點緊張...
: : 有興趣的可以看看,價錢應該是便宜蠻多(又免運)
--
http://event.rakuten.co.jp/borderless/event/freeshipping/?scid=rgm_1282
http://ppt.cc/evrI
【商品発送期限】
2013年6月30日中
2013/07/01(日本標準時)より前に、
店舗が発送する商品がキャンペーン対象となります。
這次活動規定店家在7/1前將商品寄出即可,
為什麼不去詳細了解活動規定就去騷擾店家與客服呢?
我常在日本樂天購物,除了運送時間較長外,
個人對日本店家的服務很滿意(老顧客有時還有小禮物),
只要問題合理店家們都會迅速用英文回覆,還沒被無視過。
在參加活動前詳讀活動辦法應是基本禮儀,不應草草帶過。
※ 引述《turtleknight (turtle)》之銘言:
: 今天終於收到賣家的email通知出貨了
: 只能說這次在樂天買的經驗只有用糟糕透頂來形容
: 之前已經看過板友的經驗會等很久,但沒想到會 這 麼 久
: 賣家態度很差勁,email一律看過不回,不管寄幾封都一樣,
: 我只能幫他想個理由,可能是沒辦法寫英文吧
: 到後來我都是用樂天的英文客服信箱逼他回信
: 到樂天客服填單 -> 樂天客服聯絡賣家 -> 他就會回我信
: 但是樂天客服規定要賣家不回信五個工作天才能夠逼他回信
: 再加上週六週日日本不上班,每次往返就是14天-20天
: 我大概就客客氣氣的請他快點,然後務必回我信
: 直到昨天受不了了,因為賣家又不回我信
: 就到樂天客服上填了滿滿的,大概有兩頁A4的抱怨,
: 裡面就是竭盡所能形容樂天系統多爛(真的比台灣拍賣還爛,更別說淘寶和ebay)
: 賣家不回信的態度有多糟糕,幾乎就要說他是國際詐騙了
: 結果,會吵的小孩有糖吃
: 今天早上就收到出貨通知
: 也許是巧合吧?
: 給各位版友參考,可以試著透過樂天客服:http://tinyurl.com/kjybgch 試著聯繫賣家
: ※ 引述《turtleknight (turtle)》之銘言:
: : 今天樂天在做國際免運(5000羊以下的樣子)
: : 就找了一直很想要的Takahiro
: : 0.5L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/982998/
: : 0.9L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/983002/
: : 1.5L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/983004/
: : 大概都1800左右,下了單但他說還會寄運費確認
: : 不知道對不對呢...?應該不是仿的吧?
: : 第一次買樂天有點緊張...
: : 有興趣的可以看看,價錢應該是便宜蠻多(又免運)
: ※ 引述《turtleknight (turtle)》之銘言:
: : 今天樂天在做國際免運(5000羊以下的樣子)
: : 就找了一直很想要的Takahiro
: : 0.5L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/982998/
: : 0.9L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/983002/
: : 1.5L
: : http://global.rakuten.com/zh-tw/store/fcollection2007/item/983004/
: : 大概都1800左右,下了單但他說還會寄運費確認
: : 不知道對不對呢...?應該不是仿的吧?
: : 第一次買樂天有點緊張...
: : 有興趣的可以看看,價錢應該是便宜蠻多(又免運)
--
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咖啡
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