買一送一的初衷 - 星巴克討論
By Charlie
at 2009-05-14T14:39
at 2009-05-14T14:39
Table of Contents
在台灣,說到星巴克大家想到甚麼?時尚、中產、文青?
我觀察到的很多人不爽的點真得是在於星巴克變成平價的消費,在買一送一的日子裡
變成人手一杯的飲品,而少了品牌在台灣的意象─中產階級或是虛榮的光環。
如果今天LV變成五百元就能擁有的包包,路上大家都有,那原本LV的忠實顧客(強調是
忠實顧客)會不會很不爽?一定會的,本來只有她們那個階級消費的東西耶,品牌的意象
消失了。
而 星 巴 克 的 這 些 意 象 僅 僅 存 在 於 台 灣 。
在美國、舊金山,早上九點的星巴克可說是人滿為患,排隊的人潮還到街上,店內亂哄
哄,有小孩哭成一團,還把三明治的沙拉灑到我身上;店員忙得不可開交還要露出微笑,
早餐時間都沒有休息喔,一直做一直做。Kalispell的星巴克也是同樣情形,
剛到美國時,我跟美國朋友說星巴克在台灣好貴,他大笑說:「怎可能,我常常喝耶。」
大杯冰拿鐵4塊多美金。換算後在以美國和台灣的物價相比,星巴克在台灣真的太貴了。
也因為這樣的價錢,在台灣形塑成一種獨特的星巴克印象。
可是它僅僅是一家咖啡店而已。如果是因為熱愛星巴克的咖啡,而成為忠實顧客,
那麼買一送一對他們而言是種福利吧?如果你愛的是品牌印象則不然了。
P.S我不知道我算不算熟客耶,高中時代開始(六年前)一星期兩杯,大學前兩年一星期
一杯,在美國三個月幾乎天天喝,大三發現台灣好貴就不喝了,是因為買一送一才回
購的。
--
我觀察到的很多人不爽的點真得是在於星巴克變成平價的消費,在買一送一的日子裡
變成人手一杯的飲品,而少了品牌在台灣的意象─中產階級或是虛榮的光環。
如果今天LV變成五百元就能擁有的包包,路上大家都有,那原本LV的忠實顧客(強調是
忠實顧客)會不會很不爽?一定會的,本來只有她們那個階級消費的東西耶,品牌的意象
消失了。
而 星 巴 克 的 這 些 意 象 僅 僅 存 在 於 台 灣 。
在美國、舊金山,早上九點的星巴克可說是人滿為患,排隊的人潮還到街上,店內亂哄
哄,有小孩哭成一團,還把三明治的沙拉灑到我身上;店員忙得不可開交還要露出微笑,
早餐時間都沒有休息喔,一直做一直做。Kalispell的星巴克也是同樣情形,
剛到美國時,我跟美國朋友說星巴克在台灣好貴,他大笑說:「怎可能,我常常喝耶。」
大杯冰拿鐵4塊多美金。換算後在以美國和台灣的物價相比,星巴克在台灣真的太貴了。
也因為這樣的價錢,在台灣形塑成一種獨特的星巴克印象。
可是它僅僅是一家咖啡店而已。如果是因為熱愛星巴克的咖啡,而成為忠實顧客,
那麼買一送一對他們而言是種福利吧?如果你愛的是品牌印象則不然了。
P.S我不知道我算不算熟客耶,高中時代開始(六年前)一星期兩杯,大學前兩年一星期
一杯,在美國三個月幾乎天天喝,大三發現台灣好貴就不喝了,是因為買一送一才回
購的。
--
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