假日沒位置?? - 星巴克討論
By Caitlin
at 2010-01-26T04:03
at 2010-01-26T04:03
Table of Contents
想請問一下各位夥伴兩個情況
A.當店內都客滿.
而且真的是每桌都是有消費不是佔位子
此時有客人已經買好飲料.
但沒位置坐
跑來和你要位置(很兇)
要怎麼處理?
B.客滿.
但有的是一大桌人卻只有一杯永遠喝不完的飲料
要怎麼趕走他們??
要怎麼回應或處理才不會惹火顧客呢?
謝謝
--
A.當店內都客滿.
而且真的是每桌都是有消費不是佔位子
此時有客人已經買好飲料.
但沒位置坐
跑來和你要位置(很兇)
要怎麼處理?
B.客滿.
但有的是一大桌人卻只有一杯永遠喝不完的飲料
要怎麼趕走他們??
要怎麼回應或處理才不會惹火顧客呢?
謝謝
--
Tags:
咖啡
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