撿到一張隨行卡+今日心得 - 星巴克討論
By Genevieve
at 2010-05-29T19:53
at 2010-05-29T19:53
Table of Contents
今天下午約3點,在水源門市門口附近的座位撿到一張隨行卡,已經交給店員
遺失的人請向店員確認圖案吧~
題外話,今天可能因為大雨,買一送一沒有長長的人龍
但是店員沒有像前幾次買一送一時,別家店員那麼貼心了 @@
我自己去內用,我知道本來就不能另一杯晚點拿,店員也表示買一送一會比較忙碌
但是同時領兩杯…說真的,第二杯是熱的也變冷的、是星冰樂也融光了 orz
礙於規定(?),即使我說明是內用,並且其中一杯是星冰樂會融化
也說了別間通融的作法(下述)
店員還是不願意讓我晚點領第二杯,好吧,規定就是規定我也不能說什麼
不過今天星冰樂上面的奶油,也沒別家多就是了,就少少的一陀 orz
別家的通融的作法是:
有一間結帳時,先把第二杯的杯子寫好給我,等我需要時直接拿杯子去櫃臺就可以了
另一間則是在發票註記未領的那杯,需要時拿發票過去給他們就行了(此時再蓋領取章)
說真的,規定是死的,不知道高層為何要如此規定?
第二杯一樣是排隊領取,店員看到發票/空杯上的字,馬上就知道飲品是什麼連結帳都不用
如果以上述兩種方式,我不是很懂,到底對店員會造成多大的困擾呢? @@
(好吧,拿空杯子的,店員可能需要認人,怕別家結帳的跑來領
不過發票我覺得應該可行吧?)
--
強調一下以免底下戰起來 囧
這次的店員當然不能說他有錯,他只是照規定做
但是給顧客一點方便,我會覺得滿貼心的
不曉得能不能跟上頭建議…
--
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