抱怨一下 - 星巴克討論
By Mary
at 2009-09-20T00:46
at 2009-09-20T00:46
Table of Contents
今天在星巴克發生一件令人不太愉快的事件
我算是當事者中的旁觀者= =
當事者中的當事者極度火大
她說要不只要po星巴客板還要po黑特板
然後打電話+mail客訴他 囧">
我想還是我來po好了 讓她冷靜一下~
--------------------還好當事者中的當事者現在無法上網分隔線-----------------
今天買一送一
我跟我同學(就是火大的當事者)逛完街想在星巴客買杯星冰樂坐下來休息休息
她點了抹茶奶霜 我點了焦糖可可碎片星冰樂
(題外話:其實我是要點巧克力碎片星冰樂,
可不知道是我同學講錯還是店員聽錯,變成焦糖可可碎片了)
總之 拿到星冰樂後,同學就在旁邊的吧台上用紙杯裝了一杯牛奶打算加在他的抹茶上
然後也順便再拿一個紙杯想幫我裝
此時,一位店員看到就說:小姐,適可而止就好
同學:喔好(繼續加,不過那牛奶其實已經快沒了只剩一點點)
店員:那是給咖啡用的
同學:那我的抹茶奶霜不可以加嗎
店員:是可以啦
於是我同學就繼續加了,
在加的同時,店員又說:合理一點..合理一點..(口氣開始變差)
然後又補了一句:你們這樣很貪小便宜...
同學聽到就開始有點火了:我是消費者!你們是服務業!你這樣很我很不舒服!
然後店員就假裝沒聽到繼續做他的事,
我同學就把那杯那大概只裝1cm高的牛奶氣呼呼的放下(還撒了一些出來 囧>我嚇到了)
然後去找位子坐
剛好 就在櫃台旁邊有了位子
本來事情結束了 喝到一半另外一位店員來裝牛奶吧台上整理
我就順口問了同學:剛剛說合理一點合理一點的是他嗎?(以上那段話,就這句我印象最深)
同學就轉頭看了一下說:不是他
然後又跟正港的"合理一點合理一點"對到眼 = =a
同學就又衝過去跟他說:先生 你剛的態度讓我很不舒服
同學:你們是服務業的!你不覺得應該說對不起嗎?!
店員:喔對不起(換來沒誠意又敷衍的一句,完全在做自己的事,沒有正眼瞧過我同學)
同學更火了= =:我買了兩杯只裝你一點牛奶,你說我貪小便宜?!
同學:新聞都說那些燒烤店吃到飽的都不怕你吃了 (扯遠了= =?!)
同學:如果怕被人一直喝牛奶就不要放阿
店員完全沒反應,繼續做他的事
同學:你知道你現在的態度很差,讓我很火大嗎
店員終於回話了:喔知道(依舊是那無所謂態度)
同學:所以現在是說加牛奶是我的錯囉?!
店員:喔不是你的錯(態度依舊~)
同學又氣呼呼的回到座位,說要客訴他!
還拿我的相機拍他,可惜不是手晃就是只拍到側面跟背影= =
之後副店長就過來關心一下,詢問剛剛發生什麼事
我們就大略說了一下,副店也說是店員不對,會跟那店員溝通
也詢問了副店星冰樂可不可以加牛奶,他也說可以
而且我覺得就算抹茶奶霜不行加,那我的焦糖可可總可以加了吧,它有咖啡阿~~~
anyway,副店就不斷的安撫我同學,然後我適時緩和一下氣氛(好像沒什麼用XD)
最後在離開之前,還硬要到正面去看他的名字是什麼XD
叫Jxxxxy(我不知道可不可以公佈= =a打一下馬賽克)
門市是台鐵一門市(就是火車站二樓那間)
身為當事者中的旁觀者的我
只是覺得就算真的不能加牛奶,口氣也好一點吧
他已經差到讓我第一次看到我同學大發飆耶
有種花錢找罪受的感覺...ˊˋ
--
--
我算是當事者中的旁觀者= =
當事者中的當事者極度火大
她說要不只要po星巴客板還要po黑特板
然後打電話+mail客訴他 囧">
我想還是我來po好了 讓她冷靜一下~
--------------------還好當事者中的當事者現在無法上網分隔線-----------------
今天買一送一
我跟我同學(就是火大的當事者)逛完街想在星巴客買杯星冰樂坐下來休息休息
她點了抹茶奶霜 我點了焦糖可可碎片星冰樂
(題外話:其實我是要點巧克力碎片星冰樂,
可不知道是我同學講錯還是店員聽錯,變成焦糖可可碎片了)
總之 拿到星冰樂後,同學就在旁邊的吧台上用紙杯裝了一杯牛奶打算加在他的抹茶上
然後也順便再拿一個紙杯想幫我裝
此時,一位店員看到就說:小姐,適可而止就好
同學:喔好(繼續加,不過那牛奶其實已經快沒了只剩一點點)
店員:那是給咖啡用的
同學:那我的抹茶奶霜不可以加嗎
店員:是可以啦
於是我同學就繼續加了,
在加的同時,店員又說:合理一點..合理一點..(口氣開始變差)
然後又補了一句:你們這樣很貪小便宜...
同學聽到就開始有點火了:我是消費者!你們是服務業!你這樣很我很不舒服!
然後店員就假裝沒聽到繼續做他的事,
我同學就把那杯那大概只裝1cm高的牛奶氣呼呼的放下(還撒了一些出來 囧>我嚇到了)
然後去找位子坐
剛好 就在櫃台旁邊有了位子
本來事情結束了 喝到一半另外一位店員來裝牛奶吧台上整理
我就順口問了同學:剛剛說合理一點合理一點的是他嗎?(以上那段話,就這句我印象最深)
同學就轉頭看了一下說:不是他
然後又跟正港的"合理一點合理一點"對到眼 = =a
同學就又衝過去跟他說:先生 你剛的態度讓我很不舒服
同學:你們是服務業的!你不覺得應該說對不起嗎?!
店員:喔對不起(換來沒誠意又敷衍的一句,完全在做自己的事,沒有正眼瞧過我同學)
同學更火了= =:我買了兩杯只裝你一點牛奶,你說我貪小便宜?!
同學:新聞都說那些燒烤店吃到飽的都不怕你吃了 (扯遠了= =?!)
同學:如果怕被人一直喝牛奶就不要放阿
店員完全沒反應,繼續做他的事
同學:你知道你現在的態度很差,讓我很火大嗎
店員終於回話了:喔知道(依舊是那無所謂態度)
同學:所以現在是說加牛奶是我的錯囉?!
店員:喔不是你的錯(態度依舊~)
同學又氣呼呼的回到座位,說要客訴他!
還拿我的相機拍他,可惜不是手晃就是只拍到側面跟背影= =
之後副店長就過來關心一下,詢問剛剛發生什麼事
我們就大略說了一下,副店也說是店員不對,會跟那店員溝通
也詢問了副店星冰樂可不可以加牛奶,他也說可以
而且我覺得就算抹茶奶霜不行加,那我的焦糖可可總可以加了吧,它有咖啡阿~~~
anyway,副店就不斷的安撫我同學,然後我適時緩和一下氣氛(好像沒什麼用XD)
最後在離開之前,還硬要到正面去看他的名字是什麼XD
叫Jxxxxy(我不知道可不可以公佈= =a打一下馬賽克)
門市是台鐵一門市(就是火車站二樓那間)
身為當事者中的旁觀者的我
只是覺得就算真的不能加牛奶,口氣也好一點吧
他已經差到讓我第一次看到我同學大發飆耶
有種花錢找罪受的感覺...ˊˋ
--
--
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