請問有關買一送一 - 星巴克討論
By David
at 2009-07-26T00:54
at 2009-07-26T00:54
Table of Contents
昨天星巴克有買一送一,平常我是不會特地去人擠人排隊
因為我也都只有一個人,所以買一送一對我來說吸引力並不大
除非我準備要在星巴克待一整天,才會想要一天喝兩杯
因為昨天剛好到台中,要在SOGO附近等一位朋友大概等一整個下午
想說找個地方打發時間,又剛好一直下雨,就想說去星巴克等
之前小七集點買一送一的時候,那時候我常去台北南昌店一待就是一整天
我之前有過問那邊的伙伴,可不可以先結帳,另外一杯晚一點做?
他們都說可以,所以我一直都以為這是被允許的
所以昨天在台中中港門市,我在點飲料的時候我就想說也可以這樣
雖然心裡這樣想,但我為了確認,也又再問了一次可不可以晚點做?
結帳的伙伴告訴我可以,但另外一杯要做的時候就要重新排隊,我說OK沒關係
拿了一杯飲料找好位置就開始上網,後來朋友打來說快要到了
我就想說先請伙伴做好,等我朋友來就可以喝
於是我就到櫃臺照結帳隊伍排隊,到我的時候,
我跟結帳的伙伴(跟之前結帳不同人)說麻煩幫我做另外一杯飲料
他就從後面櫃子拿了杯子,跟我說要照排隊要等喔,我說好啊!
後來他後面加一句:那以後我們就沒有辦法通融你這樣囉!
因為我們店裡空間不大,所以沒有地方放這杯子
我聽了就很傻眼,如果不可以,當初結帳的伙伴為啥沒告訴我?
如果規定是不可以,為啥台北南昌店就可以?
如果規定是不可以,當初結帳的伙伴為啥沒有告訴我?
當下我覺得我自己這杯飲料是被施捨的!!!
好像我很貪小便宜,就是知道買一送一,不願意放棄權利,才一次點兩杯
但一時間又喝不完,所以要求他晚一點做
當下其實感覺很不好,其實我沒有一定要這杯飲料
但妳給我的理由竟然是沒地方擺這杯子
阿杯子是多大?
所以我一整個很不開心
想來問問版上在星巴克工作的伙伴們
買一送一的時候,如果是內用,我可以要求另外一杯晚點做嗎?
如果沒有這樣規定可以或是不可以,通常客人跟你要求時候,妳會答應他嗎?
另外如果有規定是不可以的,那請星巴克下次在買一送一的時候
在活動上或是店的看板上註明清楚
這樣我們也不會要求你了
總之這是我第一次在星巴克不好的經驗
中港店,我想我之後都不會再進去了
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