我點錯東西了,可是........ - 星巴克討論
By Belly
at 2010-10-06T23:49
at 2010-10-06T23:49
Table of Contents
今天晚上去星巴克買了兩杯飲料。我很自然的以為是小、中、大。
但事實上是中、大、特大。
那時候我還沒發現,我就說我要中杯,然後他也跟我確認一次。
後來是他要跟我收錢的時候(還沒開始做飲料),我想說怎麼便宜10塊。
我才意會到我點錯了,於是我就趕緊跟店員說:不好意思,我點錯了,我要點的是大杯
然後...他就看了我三秒。
店員說:小姐!我剛剛是不是有跟你確認過,你說你要中杯欸!
我說:不好意思,因為我誤會了,我要點的是大杯.........
然後他又看了我三秒,嘆一聲很大口氣的氣,外加"嘖嘖"的音。(很明顯...)
最後收錢還搖了很大力的頭,然後再一聲"嘖"。
我都看在眼裡........我覺得很難過 :(
我也不是要當奧客,我知道我錯了,我馬上跟他說對不起啊...
然後陪我去的學姐就偷偷跟我說
剛剛那個店員好兇喔,搖頭和嘆氣也搖的太明顯了吧
我還問我學姐,是不是因為我剛剛點餐口氣不好。
我學姐說:不會啊!雖然你點錯了,可是也不用這樣吧....
第一次遇到......我承認當下心情很難過 :(
而且那時候也沒客人,也不是打烊的時間....不知道為什麼店員態度有點不耐煩
我這樣真的很奧客嗎?
--
但事實上是中、大、特大。
那時候我還沒發現,我就說我要中杯,然後他也跟我確認一次。
後來是他要跟我收錢的時候(還沒開始做飲料),我想說怎麼便宜10塊。
我才意會到我點錯了,於是我就趕緊跟店員說:不好意思,我點錯了,我要點的是大杯
然後...他就看了我三秒。
店員說:小姐!我剛剛是不是有跟你確認過,你說你要中杯欸!
我說:不好意思,因為我誤會了,我要點的是大杯.........
然後他又看了我三秒,嘆一聲很大口氣的氣,外加"嘖嘖"的音。(很明顯...)
最後收錢還搖了很大力的頭,然後再一聲"嘖"。
我都看在眼裡........我覺得很難過 :(
我也不是要當奧客,我知道我錯了,我馬上跟他說對不起啊...
然後陪我去的學姐就偷偷跟我說
剛剛那個店員好兇喔,搖頭和嘆氣也搖的太明顯了吧
我還問我學姐,是不是因為我剛剛點餐口氣不好。
我學姐說:不會啊!雖然你點錯了,可是也不用這樣吧....
第一次遇到......我承認當下心情很難過 :(
而且那時候也沒客人,也不是打烊的時間....不知道為什麼店員態度有點不耐煩
我這樣真的很奧客嗎?
--
Tags:
星巴克
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